Support Team

Need some help?

Call 888-580-0202 or Email support@thermal-edge.com

If you need technical support, please call or Email for prompt attention.

Email RMA/Tech Support: support@thermal-edge.com

Phone: 972-580-0200 / 888-580-0202 (Monday – Friday, 7:30 am – 5:00 pm Central Time)

ATTENTION: If ordering a replacement for a Thermal Edge air conditioner, please include the part number and serial number of the unit being replaced in your order. This will assure that we ship a replacement that is compatible with the cutout dimensions and power connection features of the older model.

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General

Products

9 Articles View All
Who is Thermal Edge?
What makes a Thermal Edge Air Conditioner
Contact Us
The Thermal Edge Pledge
Overview of Your New Purchased TEI Product
5 Articles View All
Enclosure Air Conditioners Products
A2A Heat Exchangers Products
Filtered Fan Packages Products
Enclosure Package Systems Products
NEMA Enclosure Types and Descriptions

Air Conditioners – AC

Air to Air Heat Exchangers – A2A

86 Articles View All
What is Standard on all Air Conditioners?
What is the Air Conditioner Product Overview?
What is the Operation of TEI Air Conditioners?
What is the Air Conditioner Options- Sales Matrix?
What Does the AC Unit Label look like?
7 Articles View All
What are the Unit Specifications?
What are the Options?
What is the Preventative Maintenance?
What are the Field Serviceable Parts?
What Are the Physical Dimensions?

Filtered Fans

Enclosure Package Systems

9 Articles View All
What are the Unit Specifications?
What are the Options for Filtered Fans?
What is the Preventative Maintenance?
What are the Physical Dimensions?
What are the Field Serviceable Parts?
2 Articles
UL Listed Enclosures with UL Listed Air Conditioners
NEMA Enclosure Types and Descriptions

Installation Operation Manuals

Drawings and Cutouts

11 Articles View All
CS011 User & Technical Manual
CS020 User & Technical Manual
NE020, NE030, NE040 User & Technical Manual
TM061, TM081 User & Technical Manual
HC101, HC121, HC151 User & Technical Manual
14 Articles View All
CS011 Drawings & Cutout Templates
CS020 Drawings & Cutout Templates
HC101 Drawings & Cutout Templates
HC121 Drawings & Cutout Templates
HC151 Drawings & Cutout Templates